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Order statuses: waitlist = submitted before payments opened · pending_payment = awaiting Stripe payment · paid = payment confirmed, packet queued · in_review = documents being compared to your requirements · needs_info = documents outstanding · report_ready = dated readiness report + evidence pack delivered · declined = cannot process, no charge taken.
Document statuses inside a report: MET_FROM_DOCUMENT, MISSING, MISMATCH, EXPIRED, NOT_APPLICABLE, UNVERIFIED, REVIEW_REQUIRED. A document is only ever marked INDEPENDENTLY_VERIFIED by SubReady after a separate permitted confirmation — a certificate alone never counts as verified coverage, and there is no single green “approved” badge.